DEVELOPMENTAL SUPPORT, REVIEWS AND COACHING FOCUSING ON THE QUALITY OF PROVISION AND BUSINESS FOR CARE PROVIDERS
At ESS we provide a service that focuses on a Care Providers specific individualised coaching support as well as advice and guidance
We provide developmental review processes, coaching and support, which ranges from one-to-three day reviews through to medium and long term work with care provider organisations.
We work closely with our care providers to improve or further develop their quality of provision in line with the requirements of the Care Quality Commission (CQC)
I AM A CARE PROVIDER
WHEN ARE INSPECTIONS CARRIED OUT?
- Newly registered services – for brand new services, the first comprehensive inspection will normally be scheduled between 6 to 12 months from the date of registration. If a service was previously operated by another provider, or at a different address, the inspection will be normally be scheduled based on the location’s last inspection report publication date and rating or within 12 months of registration, whichever is the later date. For more information on why and when we continue the regulatory history (report and rating) of a service, see the guidance on our website. The above timescales are the maximum time periods in which the CQC would normally return to inspect; services may be inspected at any time.
- Services rated as good and outstanding – normally within 30 months of the last comprehensive inspection report being published.
- Services rated as requires improvement – normally within 12 months of the last comprehensive inspection report being published.
- Services rated as inadequate – normally within 6 months of the last comprehensive inspection report being published.
- Services that are no longer dormant – the first comprehensive inspection will normally be scheduled between 6 to 12 months from the date the service starts operating again.
The planning and scheduling of inspections will be informed by what CQC Insight is telling us and our assessment of risk at each location.
Bringing forward a comprehensive inspection
Where we receive information of risk or concern about a service, or information that indicates a service has improved, we may carry out a comprehensive inspection sooner than originally scheduled within the maximum timescales shown above. Alternatively, depending on the nature of the issue, we may carry out a focused inspection instead.
(Source CQC Website)
WHAT ARE THE CONSEQUENCES OF A LESS THAN GOOD INSPECTION OUTCOMES FOR A CARE PROVIDER?
To not achieve a good grading judgment outcome in an inspection can be of a serious organisational nature for a care provider and which may subsequently lead leading to the reduction or even the withdrawal of funds, and clients being displaced and transferred and ultimately leading to potential company collapse and closure.
WHAT CAN ESS DO FOR CARE PROVIDERS?
The ESS team of strategic coaches and advisers have longevity and a track record of proven success in helping organisations to improve their quality systems and practices, placing the care provider, their care offer and quality of care at the heart of an organisation. (Adviser profiles and references Available On Request).
This will give you the opportunity to address your internal priorities for improvement or further development and any areas of concern that you have identified to provide you with the best most effective platform to embed the CQC inspection frameworks for good leadership, management and operational practice and in order to meet a
Public Body or Independent Audit/Inspection which focuses on the Quality of Care Provision .
AT ESS WE OFFER A RANGE OF SERVICES SPECIFICALLY INDIVIDUALISED AND TAILORED TO ASSIST YOUR CARE ORGANISATION IMPROVE ON THE QUALITY OF YOUR PROVISON, AND TO PREPARE FOR EXTERNAL REGULATORY AUDITS, INCLUDING , BUT IS NOT LIMITED TO: