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Business Skills Courses

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Alcohol Personal Licence Holder

Alcohol Personal Licence Holder

Course Description The alcohol licensing laws of the United Kingdom regulate the sale and consumption of alcohol. Any organisation, business or individual who wishes to sell alcohol must have a licence. This is obtained from a Licensing Authority.

  • Duration

    90 mins

  • Number of lessons

    9

  • Cost

    £125
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Anti Harassment and Bullying

Anti Harassment and Bullying (Approved by CPD)

Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect. This course covers the commitments that will be laid out in your

  • Duration

    32 mins

  • Approved by

    CPD

  • Number of lessons

    6

  • Cost

    £12.5
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Conflict Resolution in the Workplace

Conflict Resolution in the Workplace (Approved by CPD)

CPD Approved Course Description The Confederation of British Industry estimates that the cost of workplace conflict is around 33 Billion each year. It also estimates that up to 20% of leaders time is spent dealing with conflict and then there

  • Duration

    45 mins

  • Approved by

    CPD

  • Number of lessons

    6

  • Cost

    £12.5
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Customer Service

Customer Service (Approved by CPD)

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met. But how is this done? How do you

  • Duration

    75 mins

  • Approved by

    CPD

  • Number of lessons

    9

  • Cost

    £12.5
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Data Protection in the Workplace

Data Protection in the Workplace (Approved by CPD)

If you or your organisation handles personal information about individuals you have legal obligations to protect that information. The benefits of good data safety are numerous and include, good business practice, the protection of people’s rights and the protection of

  • Duration

    80 mins

  • Approved by

    CPD

  • Number of lessons

    8

  • Cost

    £12.5
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Developing Good Employee Relations

Developing Good Employee Relations (Approved by CPD)

Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn’t have to take a lot of time.

  • Duration

    45 mins

  • Approved by

    CPD

  • Number of lessons

    9

  • Cost

    £12.5
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Developing Teamwork

Developing Teamwork (Approved by CPD)

CPD Approved Course Description Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people. This course explains in detail what

  • Duration

    30 mins

  • Approved by

    CPD

  • Number of lessons

    4

  • Cost

    £12.5
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Disciplinary Procedures

Disciplinary Procedures (Approved by CPD)

The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary. This course covers the aims of the disciplinary procedure, penalties

  • Duration

    45 mins

  • Approved by

    CPD

  • Number of lessons

    5

  • Cost

    £12.5
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Effective Delegation

Effective Delegation (Approved by CPD)

Effective delegation is an essential skill to learn if you want to be an effective manager. After all, the best managers don’t strive to be super-heroes. Instead, they are exceptional at picking good people to do what they need to

  • Duration

    110 mins

  • Approved by

    CPD

  • Number of lessons

    9

  • Cost

    £12.5
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Equality, Diversity and Discrimination

Equality, Diversity and Discrimination (Approved by CPD)

We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee? Well if you take the words on their own they are actually

  • Duration

    70 mins

  • Approved by

    CPD

  • Number of lessons

    11

  • Cost

    £12.5
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Facebook for Business

Facebook for Business (Approved by CPD)

Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target customer audience will have a Facebook account. In the ‘Social Media for Business’ course you’ll have been encouraged to

  • Duration

    80 mins

  • Approved by

    CPD

  • Number of lessons

    8

  • Cost

    £50
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Introducing GDPR

Introducing GDPR (Approved by CPD)

CPD Approved
 Course Description The General Data Protection Regulation (GDPR) is designed to strengthen and unify the principles of data protection for all individuals within the European Union and the European Economic Area. The GDPR is an incredibly important change

  • Duration

    60 mins

  • Approved by

    CPD

  • Number of lessons

    5

  • Cost

    £12.5
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Introduction to Emotional Intelligence

Introduction to Emotional Intelligence (Approved by CPD)

CPD Approved Course Description Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It’s not just a passing management fad, in fact

  • Duration

    50 mins

  • Approved by

    CPD

  • Number of lessons

    4

  • Cost

    £12.5
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Leadership Skills

Leadership Skills (Approved by CPD)

CPD & ILM Approved Course Description A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course starts by introducing the

  • Duration

    90 mins

  • Approved by

    CPD

  • Number of lessons

    7

  • Cost

    £12.5
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LinkedIn for Business

LinkedIn for Business (Approved by CPD)

LinkedIn is a very well established and respected social network with over 259 million users in more than 200 countries. It’s known as “Facebook in a Suit” or the most professional level of Social networking for businesses. LinkedIn is a

  • Duration

    45 mins

  • Approved by

    CPD

  • Number of lessons

    4

  • Cost

    £50
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Managing Meetings

Managing Meetings (Approved by CPD)

I think everyone would agree that poorly called or run meetings waste valuable time for any organisation. This course will show you how to run meetings effectively and improve your ability to instigate actions that are quick and efficient. The

  • Duration

    60 mins

  • Approved by

    CPD

  • Number of lessons

    6

  • Cost

    £12.5
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Managing Sickness and Absence

Managing Sickness and Absence (Approved by CPD)

Employee absence can be costly in terms of both lost time and money. It impacts businesses, managers, and colleagues in ways that range from them having to take on extra work or undertake additional training, to experiencing additional stress and

  • Duration

    30 mins

  • Approved by

    CPD

  • Number of lessons

    5

  • Cost

    £12.5
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Negotiation

Negotiation (Approved by CPD)

Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed.

  • Duration

    45 mins

  • Approved by

    CPD

  • Number of lessons

    4

  • Cost

    £12.5
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Objective Setting

Objective Setting (Approved by CPD)

Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth. Objectives clarify priorities and allow employees to allocate their time and resources more effectively. They also introduce a

  • Duration

    30 mins

  • Approved by

    CPD

  • Number of lessons

    3

  • Cost

    £12.5
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Presentation Skills

Presentation Skills (Approved by CPD)

Giving a successful presentation can be one of the hardest parts of many people’s jobs. Ultimately preparation will be the key to success when it comes to giving a presentation, but how do you make sure you are prepared enough?

  • Duration

    55 mins

  • Approved by

    CPD

  • Number of lessons

    6

  • Cost

    £12.5
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Project Management

Project Management (Approved by CPD)

The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful. There are many tools and approaches to managing projects, from

  • Duration

    90 mins

  • Approved by

    CPD

  • Number of lessons

    7

  • Cost

    £12.5
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Sales Skills

Sales Skills (Approved by CPD)

The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term. It’ll cover cold calling, including how to

  • Duration

    120 mins

  • Approved by

    CPD

  • Number of lessons

    9

  • Cost

    £12.5
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Search Engine Optimisation for Business

Search Engine Optimisation for Business (Approved by CPD)

Right now, potential customers will be searching for your products and services ‐ and if they don’t find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank above your competitors’,

  • Duration

    80 mins

  • Approved by

    CPD

  • Number of lessons

    6

  • Cost

    £75
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Sexual Harassment in the Workplace

Sexual Harassment in the Workplace (Approved by CPD)

Sexual harassment is unwanted conduct of a sexual nature. Experiencing sexual harassment can be one of the most difficult situations a worker can face, however it should not be happening and all workers are protected by law from sexual harassment.

  • Duration

    55 mins

  • Approved by

    CPD

  • Number of lessons

    7

  • Cost

    £12.5
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Social Media for Business

Social Media for Business (Approved by CPD)

The Internet has changed our lives both personally and commercially. The boundaries between personal and business communication are now much less defined. Three quarters of us in the developed world use the internet and Social media has become a serious

  • Duration

    100 mins

  • Approved by

    CPD

  • Number of lessons

    11

  • Cost

    £75
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Stress Management

Stress Management (Approved by CPD)

The Health and Safety Executive states that ‘work related stress develops because a person is unable to cope with the demands being placed on them’. This can come from any aspect of their life but it often comes from demands

  • Duration

    30 mins

  • Approved by

    CPD

  • Number of lessons

    4

  • Cost

    £12.5
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The Principles of Performance Management

The Principles of Performance Management (Approved by CPD)

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different,

  • Duration

    55 mins

  • Approved by

    CPD

  • Number of lessons

    8

  • Cost

    £12.5
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Time Management

Time Management (Approved by CPD)

Good Time Management will improve and enhance the time spent in the workplace and can even go a long way to improving the quality of the work you produce. For most people however this is easier said than done. We’ve

  • Duration

    105 mins

  • Approved by

    CPD

  • Number of lessons

    6

  • Cost

    £12.5
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Twitter for Business

Twitter for Business (Approved by CPD)

Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new

  • Duration

    55 mins

  • Approved by

    CPD

  • Number of lessons

    4

  • Cost

    £50
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